Terms and Conditions

Shipping cost may vary.

[Domestic Shipping]
USPS First Class Mail, USPS Priority Mail, UPS Ground.


*Customers are responsible for verifying the correct shipping address to any order. Any orders shipped back to Rich x Rooted as an RTS (Return To Sender) for failure to deliver/receive/collect from the carrier or facility, will be subject to a 10% restocking fee.

*Customers are responsible for re-shipment fees for incorrect shipping addresses. International customers are financially responsible for shipping the item back to Rich x Rooted for any authorized exchange.

Domestic Tax where applicable.

We are required to collect sales tax on all orders shipping to CA, CO, GA, HI, IL, IN, MD, MI, MN, NJ, NY, OK, PN, WA. The rate applied to these state may be subject to local tax. Sales tax is not charged on shipping orders to addresses outside the states listed.

Payment of duties & taxes for International orders are the sole responsibility of the buyer.


Please note that ALL ORDERS INCLUDING PRE-ORDERS WILL NOT BE COMPLETED UNLESS YOU COMPLETE YOUR TRANSACTION. After you place your order through www.richxrooted.com, you will be asked to sign in to your PayPal account. Please complete your payment from your PayPal account and your order will be confirmed. 
If your order has not been completed, we will send you an invoice to your email address within 24 hours of the placing of you order.

How to Order

To place pre-order items, simply follow the same process as other normal orders and you will be charged for the full amount when the order is placed. We will notify you by email when we receive the merchandise and are ready to ship your order. 
Items for pre-orders have an estimated shipping date provided by the manufacturers. However, we can't control the dates that are given to us, and also are unable to guarantee shipping dates. In-stock items ordered along with preordered items will be shipped out all together

Delivery Time & Date

We make every effort to ship items within 10 business days after purchase. We do not process orders on weekends & holidays.

Risk of Loss & Damage

All purchases through the Services are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon Rich x Rooted delivery of such items to the shipping carrier. Except as expressly set forth in these Terms and Conditions, you are responsible for filing any claims with the applicable carrier for damaged and/or lost shipments.


We are not able to accept RETURNS or EXCHANGES. We have provided detailed measurements of each product to help you make the best sizing choice.**ALL ITEMS ARE FINAL SALE AND NON-REFUNDABLE** 

If any errors made by richxrooted.com, please contact connect@richxrooted.com  
All exchanges must be authorized by Rich x Rooted. 


The original merchandise must be with all original tags attached, in any original packing, unworn and unwashed. Footwear exchanges must be in brand new condition, unworn in the original box without any postal labels. Any damages on returned items may result a fee. 

Shipping charges are non-refundable and return shipping fees are the responsibility of the purchaser. Please ensure to ship with a reputable carrier and always obtain a tracking number to avoid any loss or theft issues. Please be aware that we are not responsible for any damage, lost or stolen items and these may result in a fee. 

Product Descriptions

Rich x Rooted aim to be accurate when describing and displaying products. However, items may occasionally be mispriced, described inaccurately, or unavailable (for example, due to delays with respect to updating the Services or our advertising on other websites). Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only, and fit and sizing may vary between all products. The particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colors of products offered on the Services. Rich x Rooted does not and cannot guarantee the accuracy, reliability, currency or completeness of the information on the Services, including prices, product images, descriptions, specifications, and indications of availability. Gardens & Seeds reserves the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice

Privacy Policy

This privacy statement discloses the privacy practices for http://www.richxrooted.com

Information Collection and Use

www.richxrooted.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. www.richxrooted.com collects information from our users at several different points on our website.


A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to participate in any of our Sweepstakes, Contests or monthly Drawings that take place. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Log Files

We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.


We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.


This web site contains links to other sites. Please be aware that we www.richxrooted.com are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.


If a user wishes to subscribe to our newsletter, we ask for contact information such as name, email address and phone number.


If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. www.richxrooted.com will automatically send the friend a one-time email inviting them to visit the site. www.richxrooted.com stores this information for the sole purpose of sending this one-time email. The friend may contact www.richxrooted.com at www.richxrooted.com to request the removal of this information from our database.


This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

While we use our best efforts to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.

If you have any questions about the security at our website, you can send an email to richxrooted@gmail.com

Giveaways and Prizes

We only use the information provided, for the use of our sweepstakes, and will not give to anyone else. No purchase is necessary to enter. You must be 18 or over to participate. The prize will hold no cash value.

Site and Service Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Correction/Updating Personal Information:

If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done at the member information page or by emailing our Customer Support.


Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at richxrooted@gmail.com 
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.

Policies are subject to change without notice 

Use of the website constitutes your agreement to follow our policies.